Adverse Events Management & Reporting Guide

Over 20 years in the pharmaceutical industry

Ultimate Guide to Adverse Events Management & Reporting

Confidently launch marketing programs with 24/7 brand protection for social media and web

REQUEST AE GUIDE

THE WORLD'S LARGEST BRANDS TRUST LIVEWORLD

Features

24/7 ADVERSE EVENTS MONITRING

Detect & Review

24x7x365 global coverage in over 70 country/language combinations
Blending the best of humans and software, to empower, not replace people
Trained, US-based teams highly skilled in pharma content

Alert & Escalate

Proactive, complete toolset for assessment, routing and documentation
Case Management predefined to your company workflows & rules
Built for scale and speed

Record & Report

Categorize and archive for compliance with full audit trail
Auto-tagging for clear classification
Comprehensive reporting: source location, agent response time, time to resolution

Testimonials

“I want to thank you and your team for an amazing partnership over the last few years. I’m sure that you’ve heard me say this multiple times, but I don’t consider you just another vendor. I consider you a true partner and an extension of the Rite Aid Digital team.”

Joseph M Tertel, Jr.
Director, Digital Marketing at Rite Aid

“The LiveWorld team is a critical strategic partner of ours. In addition to optimizing our marketing content for various digital forums, the team continually provides thoughtful recommendations and support that increase the impact of our programs and materials”

Derek Brown
Vice President Marketing & Commercial Operations at Chiasma

We manage 255+ social media properties for the largest pharma brands

About LiveWorld

LiveWorld is a digital agency and software company specializing in social media solutions that help companies build stronger customer relationships. We provide consulting, strategy, and creative along with human agents, conversation management software, and chatbots for digital campaigns and social media programs.

Our solutions empower companies to deepen relationships with customers, professionals, patients and healthcare providers with emotion driven behavior change through conversations and campaigns with a human touch. LiveWorld clients include the number one brands in pharmaceuticals, consumer packaged goods, and financial-travel services.

LiveWorld is headquartered in Campbell, California, with an additional office in New York City.

Learn how global pharma leaders are managing adverse events

Download Definitive Guide

24x7x365 global coverage in over 70 country/language combinations